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Retail Pro 8 Certified Technician (RPCT) _1.jpg) OVERVIEW: The Certified Technician course focuses primarily on two areas - polling and DVS. You will learn how to set up and automate the polling process to update Retail Pro systems company-wide. You will also learn how to troubleshoot polling-related issues. Lastly, you will learn how to use DVS (Data Verification System) to locate and fix database inconsistencies. Time to Complete: 40 hours
NOTE: this is a training course. Successful completion of this training course will entitle you to a certificate-of-completion. This course may also be used to help you prepare for a given certification exam. For more information about available Retail Pro certifications, please visit the certifications section of this website. TRAINING/CERTIFICATION METHOD:
Online: TOPICS:
- Understanding inventory and seats
- Understanding Station Types and their capabilities
- Allocating seats for Retail Pro workstations
- Understanding the different polling programs and their roles
- Setting up polling stations and station checklists
- Understanding the various polling-related folders
- Mailbags vs. Transmission Files
- Initialization vs. Regeneration
- Create movelist.txt files to poll miscellaneous files
- Using the mini-schedule to handle polling
- Using synchronization to locate missing files
- Polling diagnostic reports
- Using Scheduler to automate the polling process
- Using Safeguard to backup Retail Pro
- Using the Reconstruct Tool to fix data corruption
- Using the DVS Repair Tool to open data files and merge data files
- Using DVS Item SID Analysis to locate/fix Duplicate Item SID discrepancies and Duplicate Items
- Using DVS Style SID Analysis to locate/fix Duplicate Style SID discrepancies and Duplicate Styles
- Using DVS Customer SID Analysis to locate/fix Duplicate Customer SID discrepancies and Duplicate Customers
- Using DVS Document SID Analysis to locate/fix Duplicate Documents
- Using DVS Reassign SID Analysis to generate new inventory SIDs
- Using DVS Item SID Check to automatically locate/fix Duplicate Item SID discrepancies
- Using DVS Item Revision to fix multiple item entries and conflicting items
- Using DVS Style Revision to merge multiple styles
- Using DVS Customer Revision to fix multiple customer entries
- Using DVS Find/Replace to make global changes to item, customer and store/station information
- Using DVS Maintenance to perform routine maintenance tasks
- Using DVS Audit to check quantity and cost values
- Setting up offline mode to handle offline sales transactions
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