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Retail Pro 9 Applications Expert (RPAE) Certification Exam %20Certification%20Exam_3.gif) OVERVIEW: Become certified as a Retail Pro 9 Applications Expert (RPAE) by demonstrating your expertise in the Retail Pro features and functionality system-wide, including the various preference settings. This certification exam includes both a written exam and practical assessment:
The written exam assesses your overall competency in several different areas. You must score a minimum of 80% (across all competencies) in order to pass the written exam. Written Exam Duration: 2 hours
The practical assessment is designed to test your ability to apply your knowledge. This assessment must be passed (along with the written exam) in order to pass the certification exam. Practical Exam Duration: 3 hours
NOTE: this is NOT a training course. For a listing of recommended training courses to help you prepare to take the written and practical components of this certification exam, please download and review the Preparation and Study Guides available below. TRAINING/CERTIFICATION METHOD:
Online: TOPICS:
- Competency 1 - Understanding of General Retail Management Concepts
- Competency 2 - Installing Retail Pro 9 & Associated Applications
- Competency 3 - Using Retail Pro in a Multi-subsidiary Environment
- Competency 4 - Customizing the Retail Pro Interface & Navigating the System
- Competency 5 - Managing Employees & Securing the System
- Competency 6 - Managing Inventory
- Competency 7 - Managing Inventory Price & Cost
- Competency 8 - Using Memos to Adjust Inventory
- Competency 9 - Managing Customers
- Competency 10 - Tracking Sales Transactions
- Competency 11 - Running Midday Reports & Reconciling the Cash Drawer
- Competency 12 - Tracking the Purchasing of Merchandise
- Competency 13 - Tracking the Receiving of Merchandise
- Competency 14 - Tracking the Transfer of Merchandise
- Competency 15 - Running Pre-designed Reports
- Competency 16 - Using the Auto-utilities to Generate Documents
- Competency 17 - Viewing Statistics in Retail Pro
- Competency 18 - Using Centralized Services to Handle Customer Lookups and Returns Processing
- Competency 19 - Using Document Designer to Format Printed Documents
- Competency 20 - Customizing Field Labels & Translating the System
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