Retail Pro University
Training & Certification

Below is list of instructor-led classes and self-paced online courses currently available.

CoursesCertifications

Retail Pro 8 Application Specialist (RPAS)
The Application Specialist course delves in detail into the major functional areas of Retail Pro 8-Series...

Retail Pro 9 - The Fundamentals
(Formerly RPFN) Establish a foundation in the basic product knowledge and obtain a general overview of the Retail Pro 9 system...

Retail Pro 9 - Beyond the Fundamentals
(Formerly RPAS) Delve in detail into the major functional areas of Retail Pro 9 and gain the skills needed to analyze, configure, support and troubleshoot ...

Retail Pro 9 - Product Knowledge for Sales
(Formerly RPSP) Obtain a comprehensive, conceptual product knowledge covering all major areas of Retail Pro 9 in order to effectively represent and sell the product...

Retail Pro 8 Certified Technician (RPCT)
The Certified Technician course focuses primarily on two areas - polling and DVS...

Retail Pro 9 - Using Business Intelligence
(Formerly RPBI User Training) Explore the major functional areas of the Retail Pro Business Intelligence system...

Retail Pro 9 - Deploying Business Intelligence
(Formerly RPBI Technician Training) Discover the more technical aspects of the Retail Pro Business Intelligence system...

Retail Pro 9 - Customizing Reports
(Formerly RPRS) Equip yourself with the skills necessary to create custom reports by modifying and enhancing existing reports in Crystal Reports...

Retail Pro 9 - Hardware Setup & Configuration
(Formerly RPHS) Acquire the technical know-how and experience to configure and set up various Point-of-Sale hardware peripherals...

Retail Pro 9 - Implementations
(Formerly RPIS) Attain experience and the technical know-how in this lab-intensive course to migrate data from an external system into Retail Pro 9...

Retail Pro 9 - Keyless Licensing
Become equipped to activate Retail Pro 9 installations that are currently in trial mode...

Retail Pro 9 - Updating Table Records
Gain knowledge in making changes to data directly in Retail Pro tables using the Technicians Toolkit when the necessary security permission is granted...

Retail Pro 9 - Promotions Plug-In
Learn how to use the Retail Pro Promotions Plug-in to handle different types of promotions and discounting options....

Retail Pro 9 - Troubleshooting ECM
Navigate through five steps you can perform when you suspect that there is a problem in the process out or process in phases of ECM...

Upgrade Course - Retail Pro V8.6
This upgrade course covers the key new features and functionality introduced in Retail Pro V8.6...


Retail Pro 9 Applications Expert (RPAE) Certification Exam
Become certified as a Retail Pro 9 Applications Expert (RPAE) by demonstrating your expertise in the Retail Pro features and functionality system-wide...

Retail Pro 9 Reports Engineer (RPRE) Certification Exam
Earn a Retail Pro 9 Reports Engineer (RPRE) certification and validate your proven experience in customizing reports, including changes to stored procedures...

Retail Pro 9 Systems Engineer (RPSE) Certification Exam
The Retail Pro 9 Systems Engineer (RPSE) exam will measure your knowledge of Retail Pro 9 implementations, including server/client installations, setting up communications, and data cleaning and migration...

Retail Pro 9 Reports Professional (RPRP) Certification Exam
Attain the status of a certified Retail Pro 9 Reports Professional and reveal your developed proficiencies in enhancing and distributing custom reports for Retail Pro 9...

Retail Pro 9 Certification Prep Class
The primary objective of this 2-week training course is to prepare students to take three key Retail Pro 9 certifications – the Retail Pro 9 Applications Expert (RPAE), the Retail Pro Systems Engineer (RPSE) & the Retail Pro 9 Reports Professional (RPRP)...


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